EcoEthical Cleaning Privacy Policy

Last Updated: December 22, 2025

EcoEthical Cleaning respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how I collect, use, disclose, and safeguard your data when you interact with my services, website, or business.

1. Information I Collect

I may collect the following types of information:

  • Personal Information: Your name, email address, phone number, physical address, and payment details (if applicable).

  • Property Information: Home access instructions, special requests (such as pet or child safety concerns), and photographs or videos when necessary for estimates, documentation of existing conditions, or marketing purposes (with your express consent where required).

  • Website Data: IP address, browser type, and pages visited when using my website.

  • Communications: Emails, voicemails, text messages, call recordings, and any other correspondence between you and EcoEthical Cleaning.

2. How I Use Your Information

I use your information for the following purposes:

  • To provide, schedule, and improve my cleaning services.

  • To respond to inquiries, facilitate transactions, and manage client relationships.

  • For internal record-keeping, legal compliance, and administrative purposes.

  • For marketing communications, but only with your express consent where required by law.

I never use your information for unsolicited marketing, nor do I sell or share your personal data with third parties for advertising purposes without your consent.

3. How I Protect Your Information

I take reasonable industry-standard precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure storage, and limited access controls.

While no system is entirely immune to risk, I am committed to promptly notifying affected clients in the event of a security breach. I retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (for example, tax or financial records).

4. Sharing Your Information

I do not sell your information. I may share your data only when necessary for the following purposes:

  • Service Providers: Such as payment processors or scheduling software. These providers receive only the information necessary to perform their services and are prohibited from using your data for any other purpose.

  • Legal Compliance: If I am required by law, court order, or to prevent fraud or other unlawful activity.

  • Business Transfers: In the event of a sale, merger, or transfer of ownership, your information may be transferred as part of the business assets.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information I hold about you.

  • Request corrections to inaccurate or outdated information.

  • Request deletion of your personal information, subject to legal or contractual obligations.

  • Opt out of marketing communications at any time.

  • Request a copy of the information I store about you.

To exercise any of these rights, please contact me in writing at trevor.delaney@ecoethicalcleaning.ca.

6. Cookies & Tracking (If Applicable)

My website may use cookies or similar technologies to improve functionality, gather analytics, and enhance the user experience. Cookies do not identify you personally unless you voluntarily provide information through website forms.

You can disable cookies at any time by adjusting your browser settings, though this may affect the functionality of some features.

7. Children’s Privacy

My services are not directed to individuals under the age of 18, and I do not knowingly collect personal information from children. If I become aware that I have inadvertently collected information from a minor, I will take immediate steps to delete such information.

8. Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on my website with the updated “Last Updated” date. I encourage you to review this policy periodically to stay informed about how I protect your information.

9. Contact Me

For any privacy-related questions or to exercise your data rights, please contact:

EcoEthical Cleaning
Email: trevor.delaney@ecoethicalcleaning.ca
Phone: (416) 605-7549